Robot Voice Gets City Worker Suspended
A 66 year old employee of the City of New York Health Department was reportedly suspended for answering the agency's help desk using a robot voice.
Computer specialist Ronald Dillon was asked by his manager to read from a script when dealing with callers, because of Dillon's accent.
The employee, who admitted to not being a people person, reportedly chose to voice his dissatisfaction by delivering his scripted help via a robot voice.
For example: You-have-reached-the-help-desk. This-is-Mr.-Dil-lon. How-may-I-Help-you? This went on for a few months.
So convincing was Dillon, that one irate caller demanded to be connected to a human being after being disconnected by the computer.
Dillon reportedly ignored his manager's warning to knock it off, and as a reult, was suspended without pay for 20 days; a punishment that would cost the 38 year city employee around five grand.
He appealed the punishment and lost.