Delta Air Lines is Shaking Up Its Boarding Process
According to USA Today, Delta Air Lines is shaking up its boarding process, ditching zone boarding for boarding by ticket type.
The Atlanta based carrier is renaming, and even color coding, its boarding groups, and increasing the number per flight from six to seven or eight depending on the aircraft. The goal: a smoother, more clear-cut boarding process.
Tim Mapes, Delta's senior vice president and chief marketing officer says, "every customer values consistency and a sense of knowing what to expect when they're traveling. This latest enhancement further refines how Delta's process works."
Delta says its changes will begin Jan. 23 on Delta flights around the world. Please click on the above link for the complete story.